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Privacy Policy
Effective Date: 20/09/2025
Company Name: TechInovativ (Registered under ELVDRIVE SCOOTER LLP)
Website: https://www.techinovativ.com
At Techinovativ, we are committed to protecting your privacy and ensuring compliance with global data protection standards. This document combines our Privacy Policy and Data Processing Agreement (DPA) to give our clients and website users a clear understanding of how we handle personal data.
Our services include App Development, Web Development, UI/UX Design, SEO, DevOps, and Quality Assurance (QA). By using our website or engaging our services, you agree to the practices outlined here.
Part 1 – Privacy Policy
1. Information We Collect
- Personal Data: Name, email, phone, billing details, company info.
- Technical Data: IP address, browser/device type, cookies, logs.
- Project Data: Files, specifications, documentation shared by you.
- Sensitive Data: Collected only with explicit consent, if required.
2. How We Use Your Data
- To deliver services and manage projects.
- To communicate updates, proposals, and support.
- To improve website functionality and service quality.
- To comply with legal and contractual obligations.
3. Legal Basis for Processing (GDPR/UK GDPR)
- Your consent.
- Performance of a contract.
- Legal compliance.
- Legitimate business interests.
4. Sharing of Information
We do not sell your data. Information may be shared with:
- Trusted service providers and partners.
- Legal/regulatory authorities when required.
- In case of business restructuring (merger, acquisition).
5. International Transfers
We serve clients in USA, UK, Canada, Australia, and UAE. When data is transferred across borders, we ensure adequate safeguards:
- SCCs (Standard Contractual Clauses).
- UK Addendum to SCCs.
- CCPA/CPRA compliance (USA).
- PIPEDA compliance (Canada).
- Australian Privacy Principles (APPs).
- UAE Federal Data Protection Law.
6. Data Retention
We retain data only as long as necessary for projects, legal obligations, or dispute resolution. Afterward, it will be securely deleted or anonymized.
7. Cookies & Tracking
We use cookies for analytics, personalization, and service improvement. You can manage preferences via your browser.
8. Data Security
- Encryption (in transit & at rest).
- Access control and monitoring.
- Firewalls and intrusion detection.
- Regular audits and staff training.
9. Your Rights
Depending on your location, you may exercise:
- GDPR/UK GDPR: Access, rectification, erasure, portability, restriction, objection.
- CCPA/CPRA (California): Right to know, delete, opt out, non-discrimination.
- PIPEDA (Canada): Access and correction rights.
- APPs (Australia): Access and correction rights.
- UAE Law: Access, rectification, erasure, portability, objection.
10. Children’s Privacy
Our services are not directed at children under 16, and we do not knowingly collect data from minors.
11. Third-Party Links
Our website may link to external sites. We are not responsible for their privacy practices.
12. Updates
We may update this Privacy Policy from time to time. Any changes will be posted here with a revised Effective Date.
Part 2 – Data Processing Agreement (DPA)
This DPA applies to clients located in USA, UK, Canada, Australia, and UAE and governs how TechInovativ processes personal data on their behalf.
1. Roles & Responsibilities
Controller (Client): Determines purpose and means of processing. Processor (TechInovativ): Processes data only under documented instructions.
2. Scope of Processing
Data processed may include: Contact details (names, emails, phone numbers). Business/project data (documents, files). Technical data (logs, IPs, system usage). Purposes include service delivery, communication, support, and compliance.
3. Sub-Processors
We may engage trusted Sub-Processors (e.g., AWS, Azure, Google Cloud). Clients will be notified of new Sub-Processors. Sub-Processors must comply with equivalent data protection obligations.
4. International Transfers
All cross-border transfers are safeguarded by: SCCs, UK Addendum, and equivalent mechanisms. Compliance with CCPA, PIPEDA, APPs, and UAE data protection law.
5. Security Measures
We implement: Data encryption. Secure hosting environments. Role-based access controls. Regular monitoring and audits.
6. Data Subject Rights
We assist clients in responding to requests under GDPR, CCPA, PIPEDA, APPs, and UAE law. Requests received directly will be referred to the Controller.
7. Data Breach Notification
We will notify the Client within 48 hours of any confirmed personal data breach, with details and remedial steps.
8. Confidentiality
Our staff and partners are bound by confidentiality agreements and access only data necessary for their role.
9. Termination & Deletion
At the end of services, all personal data will be: Returned to the Client, or Securely deleted (unless law requires retention).
10. Audit Rights
Clients may request documentation or audits to verify compliance. TechInovativ will cooperate reasonably.
11. Governing Law
This DPA shall be governed by: EU law (for EU/EEA clients). UK law (for UK clients). California law (for USA clients). Ontario law (for Canadian clients). Australian law (for Australia clients). UAE law (for UAE clients).
Contact Information
TechInovativ (Registered under ELVDRIVE SCOOTER LLP)
📍 705, Assotech Bussiness Cresterra Tower 1, Sector 135 Noida, Uttar Pradesh 201305
✉️ Admin@techinovativ.com / info@techinovativ.com
📞 +91 73034 62245
🌐 https://www.techinovativ.com
